Silver Howe
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds30
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2019-03-15
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere at Silver Howe strikes visitors as calm and pleasant. Family members mention how their loved ones seem content here, which speaks volumes when you're navigating such a difficult transition.
The eight family priority themes
- Staff warmth52
- Compassion & dignity52
- Cleanliness52
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership58
- Resident happiness52
What inspectors found
Inspected 2019-03-15
Is this home safe?
Is the care effective?
Silver Howe received a Good rating for effectiveness at the February 2021 inspection. This domain covers whether staff have the right skills and training, whether care plans reflect what each person needs, whether healthcare is well-coordinated, and whether nutrition and hydration are properly managed. A Good rating here indicates inspectors found the home competent in these areas. However, the published inspection summary provides no specific detail on dementia training content, care plan quality, GP access frequency, or how food choices are managed for people with dementia who may have difficulty eating. The home's dementia specialism registration means it is required to demonstrate relevant competence in this domain.Is this home caring?
Silver Howe received a Good rating for caring at the February 2021 inspection. This is the domain that most directly captures whether staff are kind, whether your parent is treated with dignity and respect, and whether their independence is supported rather than eroded. A Good rating indicates inspectors were satisfied on these points. No direct quotes from residents or relatives are included in the available inspection summary, and no specific observations of staff interactions — the most meaningful evidence for families — are available to us. The absence of quoted testimony does not mean it was absent from the inspection; it reflects the limits of what is published in the extract provided.Is the home responsive?
Silver Howe received a Good rating for responsiveness at the February 2021 inspection. This domain covers whether the home tailors care to individuals, whether there are meaningful activities, how complaints are handled, and whether end-of-life care is planned. A Good rating here is a positive sign, particularly for a dementia specialism home where individual engagement — rather than generic group activities — is essential. No specific activities are described in the available summary, and no detail on how the home supports people with advanced dementia who cannot participate in group sessions is provided. The absence of this detail means families need to ask directly.Is the home well-led?
Silver Howe received a Good rating for well-led at the February 2021 inspection, and this is particularly meaningful given the home's trajectory: it previously held a Requires Improvement rating and has since achieved Good across all five domains. A named registered manager (Miss Katharine Mary Murray) and a nominated individual (Mrs Alyson Joyce) are confirmed in post. This structure indicates defined accountability. The Good Practice evidence base is clear that leadership stability is one of the strongest predictors of sustained quality in care homes — so a key question is whether the same manager is still in post more than three years after this inspection.
Source: CQC inspection report →
What the evidence base says
Silver Howe provides residential care for adults over 65, with particular experience in dementia support. The home accepts residents living with dementia as part of their care provision. For specific approaches to memory care, it's worth discussing your loved one's individual needs directly with the team. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Silver Howe holds a Good rating across all five inspection domains, which is a meaningful achievement — particularly having improved from Requires Improvement — but the inspection report available contains very limited specific detail, so scores reflect the rating rather than verified direct observations or testimony.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
The atmosphere at Silver Howe strikes visitors as calm and pleasant. Family members mention how their loved ones seem content here, which speaks volumes when you're navigating such a difficult transition.
What inspectors have recorded
Staff here come across as both helpful and polite in their daily interactions. It's the kind of consistent courtesy that families value when entrusting their loved ones to professional care.
How it sits against good practice
Sometimes the smallest details — like how staff interact with families — tell you what you need to know.
Worth a visit
Silver Howe in Kendal is a 30-bed residential home specialising in dementia care for older adults, rated Good across all five inspection domains following an inspection in February 2021. Importantly, this represents an improvement from a previous Requires Improvement rating — meaning the home identified what was wrong and fixed it, which is a meaningful signal about leadership and accountability. The home is run by Hometrust Care Limited with a named registered manager and nominated individual confirmed in post. The honest limitation here is that the published inspection findings available to us contain very little specific detail — no direct quotes from your mum or dad, no inspector observations of care in action, and no specifics on staffing ratios, activities, food, or dementia care practices. A Good rating tells you the bar was met; it does not tell you what daily life actually feels like. Before committing, visit at a mealtime, ask to see what an actual week of activities looks like, and specifically ask how many permanent staff are on the dementia unit after 8pm. The improvement from Requires Improvement is encouraging — but given the inspection is now over three years old, it is worth asking directly what has changed since then and whether the same manager is still in post.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Silver Howe measures up against the other homes you’re considering. Free account.
In Their Own Words
How Silver Howe describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where politeness meets genuine care in the Lakes
Dedicated residential home Support in Kendal
Families visiting Silver Howe in Kendal often leave feeling reassured by what they find. This care home for over-65s sits in the heart of the Lake District, where staff seem to understand that small kindnesses matter as much as professional care. While every family's journey is different, those who've spent time here tend to notice the thoughtful approach.
Who they care for
Silver Howe provides residential care for adults over 65, with particular experience in dementia support.
The home accepts residents living with dementia as part of their care provision. For specific approaches to memory care, it's worth discussing your loved one's individual needs directly with the team.
“Sometimes the smallest details — like how staff interact with families — tell you what you need to know.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Silver Howe holds a Good rating across all five inspection domains, which is a meaningful achievement — particularly having improved from Requires Improvement — but the inspection report available contains very limited specific detail, so scores reflect the rating rather than verified direct observations or testimony.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
The atmosphere at Silver Howe strikes visitors as calm and pleasant. Family members mention how their loved ones seem content here, which speaks volumes when you're navigating such a difficult transition.
What inspectors have recorded
Staff here come across as both helpful and polite in their daily interactions. It's the kind of consistent courtesy that families value when entrusting their loved ones to professional care.
How it sits against good practice
Sometimes the smallest details — like how staff interact with families — tell you what you need to know.
Worth a visit
Silver Howe in Kendal is a 30-bed residential home specialising in dementia care for older adults, rated Good across all five inspection domains following an inspection in February 2021. Importantly, this represents an improvement from a previous Requires Improvement rating — meaning the home identified what was wrong and fixed it, which is a meaningful signal about leadership and accountability. The home is run by Hometrust Care Limited with a named registered manager and nominated individual confirmed in post. The honest limitation here is that the published inspection findings available to us contain very little specific detail — no direct quotes from your mum or dad, no inspector observations of care in action, and no specifics on staffing ratios, activities, food, or dementia care practices. A Good rating tells you the bar was met; it does not tell you what daily life actually feels like. Before committing, visit at a mealtime, ask to see what an actual week of activities looks like, and specifically ask how many permanent staff are on the dementia unit after 8pm. The improvement from Requires Improvement is encouraging — but given the inspection is now over three years old, it is worth asking directly what has changed since then and whether the same manager is still in post.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Silver Howe measures up against the other homes you’re considering. Free account.
In Their Own Words
How Silver Howe describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where politeness meets genuine care in the Lakes
Dedicated residential home Support in Kendal
Families visiting Silver Howe in Kendal often leave feeling reassured by what they find. This care home for over-65s sits in the heart of the Lake District, where staff seem to understand that small kindnesses matter as much as professional care. While every family's journey is different, those who've spent time here tend to notice the thoughtful approach.
Who they care for
Silver Howe provides residential care for adults over 65, with particular experience in dementia support.
The home accepts residents living with dementia as part of their care provision. For specific approaches to memory care, it's worth discussing your loved one's individual needs directly with the team.
Management & ethos
Staff here come across as both helpful and polite in their daily interactions. It's the kind of consistent courtesy that families value when entrusting their loved ones to professional care.
The home & environment
The physical environment here gets noticed for the right reasons. Visitors describe the setting favourably, suggesting the home maintains standards that help residents feel comfortable.
“Sometimes the smallest details — like how staff interact with families — tell you what you need to know.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.












